© 2020 The Emirates Group. You are also given an option of requesting a travel voucher for unused tickets. We are using cookies to give you the best experience on our website. Dubai’s Emirates airlines offered on Tuesday new options for travellers who have flight tickets issued before May 31 for travel before August 31, allowing them to either keep exchange or request a full refund for the tickets. For details on how we use your information, please see our privacy policy. Just inform the airline and rebook.
The policy will apply o apply to all ticket holders who booked flights before Sunday, May […] In this case, you have 2 years to use the ticket you have.

And lets us warn you this process is slow as there are thousands and thousands of people using it. Emirates divides the world into 9 regions. The voucher can be used for any Emirates product or service, which means customers can use it to offset charges for flights to any destination in any cabin class, or other services.

The policy will apply o apply to all ticket holders who booked flights before Sunday, May 31, for travel before Monday, August 31. Adnan Kazim, Emirates’ Chief Commercial Officer said, “The travel and airline industry have complicated rulebooks for how fares, re-bookings, or refunds are applied, which also differ depending on market regulation.”, “We sincerely hope that our customers will choose to rebook and fly with us again at a later time… We would just like to seek our customers’ understanding that refunds will take time as we have a significant backlog to manage.”. You can find out more about which cookies we are using or switch them off in settings. Since the airline has shut down its commercial passengers’ flight operations there are thousands of passengers who are looking for information. Some tickets are non-refundable. No change fees apply to this voucher. To address these issues it has extended its refund policy. There will be no refund penalties. According to this, the passenger who doesn’t want to fly at the moment or have problems in flying due to restriction can simply apply for a refund online, using Emirates’ updated refund request form. You can even change you destination but within the same Emirates region. This means that every time you visit this website you will need to enable or disable cookies again. Choose which Expats section you want to subscribe in: Emirates Offers New Options to Keep, Exchange or Refund Tickets, Emirates Plans To Reduce Single-Use Plastics On Flights, Update: UAE has information Tunisian women may commit “terrorist acts”, Tunisia says, New coronavirus cases in Bahrain decreases to 278, Bahrain Announces Public Holiday For Prophet’s Birthday, Bahrain: Proposal to construct emergency rainwater drainage channel, Kuwait Plans to Bring Back 40,000 Citizens on 188 Flights, Bahrain: 161 New Coronavirus Cases Recorded, UAE: Burj-Khalifa builder Arabtec Holding to file for liquidation, Emirates introduces self-check-in kiosks in Dubai, Emirates resumes flights to Muscat and Entebbe, Emirates to resume flights to five more destinations, Emirates to operate second daily flight to Bahrain, Emirates to resume flying to 15 African destinations by October, Emirates A380 flights to Moscow resumed due to increased demand, Etihad Airways launches global COVID-19 insurance, Amman to rejoin Emirates network from September 8, Emirates to resume flights to Bangkok from September 1, Emirates asks crew members to take more unpaid leave, Emirates to serve all ‘network destinations’ by summer 2021, Saudi Arabia appoints 100 legally qualified women as notary public, Bahrain: Health centres work timings for Prophet’s Birthday, Oman: Mass food poisoning due to contaminated seashells, Saudi Arabia reports 357 new coronavirus cases, 17 deaths, Bahrain: Inspection visits for students’ partial return to schools, Bahrain: Mosques to re-open for Dhuhr prayers, Lulu Hypermarket opens new branch in Oman, A top-notch web design and development company in Bahrain. Customers who have opted to keep their ticket or opted for a travel voucher can still apply for a refund if they are unable to travel.

How did PIA help Emirates launch the service? All Rights Reserved. Valid for 12 months from the date of issue, this validity can then be extended for a second year. Dubai’s Emirates airlines have extended its refund policy. If you disable this cookie, we will not be able to save your preferences. Dubai’s Emirates airlines have extended its refund policy. Their ticket will be accepted for any flight to the same Emirates destination or to another city within the same Emirates region with no additional fees. Can I claim a refund for the user development fee (UDF)? The three options Emirates is offering to its customers affected by flight cancellations and travel restrictions due to the coronavirus pandemic are as follows: All Emirates tickets booked before May 31 for travel up to 31 August will be automatically extended for 760 days. If you paid using another form of payment, you’ll be advised on the refund form of your options for receiving your refund. This site uses Akismet to reduce spam. Rebook on or before March 31, 2020, for fee waivers. Learn how your comment data is processed. Please note there may be a cancellation penalty, which will be deducted from the refund. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

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