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I suppose she now feels all grown up now. Unsubscribe easily. We waiting over 6 months for refund and only get 25% money back.

We value your privacy. Had a a very humiliating experience in both the shops. A link has directed you to this review.
We’re sorry to hear that you aren’t satisfied with your Emirates experience.

Her return journey was the same, they left a few hours before her, but were allowed to stay in her lounge with her for a little while. They don't care about customer facing physical pain to carry damaged bag.

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They never gave me a reasonable explanation for why I didn't get a full refund!! She'll still be an unaccompanied minor. Discover what it’s like to fly in our First Class Private Suites or to shower above the clouds. I opened a fresh pair of headphones from the sealed packaging on my flight yesterday and it had gravy stains on it. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. ConsumerAffairs is not a government agency. To follow up on your feedback, please complete the form below with your name, the email address you used to submit your feedback and the last seven digits of the reference number we sent you in our confirmation email. I travelled from Trivandrum to London via Dubai on 26th January 2020.

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People should avoid travelling on this airline in order to reduce their risk of infection. I sent them a copy of THEIR Terms and Conditions that clearly state that if THEY are the ones who cancel the trip, I am entitled to a full refund. I ended up having to accept seats on a different aisle from my wife so we could get home.

Eventually, after 2 months, they just told me that they have nothing further to add other than to thank me for writing to them and suggested me to contact my insurance company! Emirates now hold funds for flights I did not take. We’ll start sending you the news you need delivered straight to you.

My flights from Bengaluru to Dubai then to EWR have been suspended by Emirates but no response regarding full cash refund, it gives option of voucher which I don't want, I need to make credit card payment with which I made booking so need full cash refund.

If you're an Emirates Skywards member, please log in to populate your profile information.

I am eligible only to travel voucher or refund with fare rules, as they told me.

I tried to contacted Customer Affairs through the live Chat and email. The Emirates staff at Dubai Airport are extremely rude to passengers when boarding. I confirm all the details I've entered are correct. Use this form to escalate a complaint if you feel your experience needs to be investigated for compensation. As I watched them hold back 1st class passengers so my little girl could go in and settle down, I started smiling. All Rights Reserved. Wanted to buy some chocolate and a bottle of whiskey from the duty free shop. The check in staff Dijo very kindly, helped me by prompt check in, helped with seat allocation and confirmed my Dubai Connect arrangements. However, from the second the Emirate officials received her from me at Dulles Airport, I immediately calmed down. I received an e-mail from Emirates stating the THEY had cancelled my reservation.

I was welcome to rebook at a price almost 40% MORE than the original trip. They assured me she was in good hands, and just the way they smiled at her, eased my fears. It is one of just a few airlines that flies to six continents. I will not travel on Emirates any more.


If you have a complaint about a flight you recently flew with us, please use the form on this page to let us know.

Over the phone, their staff confirmed Emirates would issue a full refund of my ticket fee, so I followed the staff's instruction to refund my ticket online. Careers Opens an external link in a new tab, Media Centre Opens an external link in a new tab, For details on how we use your information, please see our, APEX Awards Best Entertainment Winner 2020, APEX Awards Best Entertainment Winner 2019, Modern Slavery Act transparency statement, The COVID-19 PCR test requirements for Dubai have changed. When passengers have to explain this to the staff members it is pretty pathetic. Only if Emirate Airlines goes that way. At a time when customers are so worried about travelling due to the Covid-19 pandemic, airlines like this operating such unclean aircraft are just risking the passengers' health and safety even more. In the past two months, they just kept asking me to raise the same complaint many times and provide support documents.

Same thing in Dubai while she was waiting for her sister and aunts. Emirates flight search helps you find best priced flight tickets for your next trip.

I have experienced the worst customer service of ANY company I have ever dealt with. Very disappointing experience!!!! Emirates customer service provided very poor response to my baggage damage claim. All Rights Reserved. The Emirates staff at Dubai Airport are extremely rude to passengers when boarding. They are untrained for e.g. Emirates — I am complaining about the unprofessional behaviour of the duty free shops. We value your privacy. To follow up on your feedback, please complete the form below with your name, the email address you used to submit your feedback and the last seven digits of the reference number we sent you in our confirmation email. I hugged the crew when I picked her up at Dulles and thanked them profusely.

For details on how we use your information, please see our privacy policy. And they said, "Mom, the unaccompanied minor lounge is the bomb". Get buying tips about Airlines delivered to your inbox. I traveled by Emirates flight dated 18thMay, DXB to Hyderabad by 3.10pm flight in the afternoon. Moreover, the cleanliness level of their aircrafts is extremely poor. And first thing my little girl says after kissing me... "Mom, can I go to England by myself in June?" See reviews below to learn more or submit your own review. Upload PNG, GIF, JPG, JPEG or PDF file of up to 7 MB. I have posted these photos on Tripadvisor, as I couldn't post here.

I did what had been told and provided adequate evidence.

Thank you Entire team of @emirates EK072 CDG-DXB (16/03/2020) for making it so special!! Use this form to follow-up on an existing feedback case. Please do not upload your credit card details here.

- Emirates You can only upload a maximum of 2 files. As a mother, y'all can imagine the thoughts going through my mind.

In our times when no one is sure of anything. I'll think about it. They just kept asked me to raise a complaint through their Website and never really solved my complaint. Moreover there was hair and food crumbles on my seat presumably from the previous flight.

Please... Would give 0 stars if possible.

If you're an Emirates Skywards member, please log in to populate your profile information. You pay for a service, they do not render the service, and they keep your money. Be the first one to find this review helpful. Contact us to get the help you need. My flight with Emirates (Athens-New York-Athens) has been cancelled.

See what customers think of our meals in their Emirates First Class food reviews. Birthday celebration???? This company is not yet accredited.

Reach out to us on the official customer service Twitter channel for Emirates airline.

Our content is intended to be used for general information purposes only. Unsubscribe at any time. Lots of negative comments, so Emirates airline time to think about how bad treating those customers even 4 of us from march they cancelled our flight and we were stuck in Thailand. © 2020 The Emirates Group. Unsubscribe easily.

I immediately called the reservations department and they stated that they would NOT refund my money.

Please keep in mind that the UAE Central Bank website states that "Before filing a complaint with the Central Bank, every effort should be made in order to the settle the matter directly with the concerned bank or financial institution". The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). The review process for baggage damage takes forever and response is very poor. Horrible experience with Emirates … They are untrained for e.g.

I have failed miserably to contact Emirates by phone, facebook and online whilst in Australia and now whilst back in the UK.

I had to cancel my flight due to the COVID-19 travel ban on February 6,2020. Its location on this page may change next time you visit. For more information about reviews on ConsumerAffairs.com please visit our I agreed terms & conditions when I was paying them 500 Euros, which were clearly stated that if the airline cancels the flight I will be eligible to full refund. If you need to speak to somebody about an upcoming flight the best way for us to help you is to talk to you. United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. For details on how we use your information, please see our privacy policy. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.

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